Maine Medical Center

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Referral Specialist - Central Administrative office

at Maine Medical Center

Posted: 10/6/2019
Job Status: Full Time
Job Reference #: 41618
Keywords: office

Job Description

South Portland, ME

Full Time

Work Hours: 36


  • Position Summary
    • Position works with the patient referral department staff and processes to assure prompt, courteous, and efficient replies for all requests for medical evaluation, scheduling appointments, and maintaining/managing provider schedules according to practice needs and provider preferences.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Previous medical office experience.
    • High school graduate or equivalent preferred.
    • Knowledge of managed care and medical office billing procedures.
    • Knowledge of customer service concepts and techniques.
    • Excellent organizational skills with the ability to accomplish multiple tasks.
    • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
    • Strong computer skills.
    • Ability to read, understand and follow oral and written instructions.
    • Ability to maintain confidentiality.
    • Ability to work independently and as a team member with minimal direct supervision.
    • Ability to maintain a professional manner even under stressful situations.