Eastern Maine Healthcare Systems
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Quality Reporting Coordinator - Performance Management
at Eastern Maine Healthcare Systems
Eastern Maine Medical Center
POSITION SUMMARY: The Quality Reporting Coordinator will largely be responsible for maintaining the administrative aspects of data collection, visualization, presentation and support for all performance improvement initiatives within the Medical Center. The Quality Reporting Coordinator will assist in completing required reporting, maintaining accurate records, and producing and distributing reports from various electronic databases related to regulatory and reporting requirements. The Quality Reporting Coordinator will also work with many other quality and performance improvement staff to coordinate Medical Center and system initiatives around areas that need improvement. This role will provide administrative oversight of performance improvement as it relates to requirements for CMS and Joint Commission accreditation.
MINIMUM EDUCATION REQUIRED: Associates Degree in healthcare or administrative area
MINIMUM EXPERIENCE REQUIRED: 5 years in healthcare or legal setting
- Bachelor's Degree in healthcare or business management, or other healthcare related field and 5-years in a healthcare office setting strongly
- Work experience in healthcare office quality/performance improvement, accreditation or risk management areas.
OTHER SKILLS REQUIRED: Maintain an active program of self -study and learning to enhance professional skills and to stay current with technological changes to enhance department objectives. Ability to read and interpret documents. Ability to communicate with wide variety of hospital personnel at all education and job levels and maintain professional attitude and high level of discretion. Ability to write business correspondence and conduct efficient telephone communications. Ability to listen well and collect data. Ability to solve practical problems. Ability to recognize need for assistance and boundaries of responsibilities and authorities. Computer proficiency including Outlook, word processing, database, and spreadsheet software.
• Excellent interpersonal/communications skills (written and oral).
• Excellent organizational skills.
• Detail oriented.
• Analytical/assessment skills.
• Multi-task capabilities.
• Ability to work independently and in interdisciplinary groups of clinical and non-clinical personnel.
PHYSICAL REQUIREMENTS: Ability to perform multiple office work functions with keyboard/computer, telephone, and other usual office equipment. Extensive reading and paper handling/filing. Sufficient mobility to attend frequent meetings both on and off campus, visit patients/family, and assist in risk investigations and quality/performance improvement activities. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORKING ENVIRONMENT: Busy office environment, frequent interruptions, frequent interaction with coworkers, physician and nursing leadership.