Job: Satellite TV Technician

Jobing Description

Satellite TV Technician Responsibilities

The DISH Satellite TV Technician completes site surveys, installs satellite equipment and educates our customers on their exciting new DISH equipment and services.

* Completing morning safety huddle with other Technicians and a Field Service Manager
* Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment
* Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site
* Reviewing order (new installation, additional services or troubleshooting) with the customer
* Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity
* Verifying that the completed order meets the customer's needs and providing customer education of equipment
* Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets
* Communicating progress and last installation with manager, dispatch and warehouse

Requirements

In order to become a DISH Satellite TV Technician, the following requirements must be met:

* Good written and verbal communication skills required
* Basic computer skills required; basic electronics and/or audio/video knowledge is helpful
* Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
* Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the weight requirement of 275 lbs
* Valid driver's license and clean driving record
* High school diploma (or GED) required; college or technical/vocational school a plus
* Successful completion of a background check and drug test is required for employment consideration