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Time Warner Cable

Job: Direct Sales Representative Job

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Posted: 03/19/2012

Job Type: Sales

Jobing Description

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Direct Sales Representative Job

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Date: Mar 7, 2012

Location: Presque Isle, ME, US

Posting Job Title: Direct Sales Representative
Requisition #: 133406BR
Posting Location: United States - Maine - Presque Isle
Area of Interest: Sales
Position Type: Full Time

Posting Job Description:
About Time Warner Cable

Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas - New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com and www.twcmediasales.com.

POSITION SUMMARY:

Responsible for generating new and upgraded sales door-to-door of cable and related services to potential and existing subscribers.

ESSENTIAL JOB FUNCTIONS:

- Canvasses assigned territory for new customers and make sales calls in person to existing and potential customers throughout the Division.

- Ability to properly answer general information inquiries for customers related to pricing, programming, billing and installation.

- Completes customer sales orders and collect monies, if necessary.

- Provides customer follow-up calls as needed.

- Retrieves any miscellaneous company equipment while in the field.

- Works various and periodic shifts on a rotating basis at retail locations, including evenings and weekends.

- Must be able to report to the work office location on a daily basis.

- Attends all sales and product knowledge meetings including sales training classes.

- Submits all daily tracking reports per the department guidelines.

- Achieves all established goals set by management on a consistent basis including contacting the required number of issued leads.

- Provides accurate, precise and prompt sales and commission reports to Direct Sales Supervisor and/or team Lead.

- Maintains current company materials of all prices, programming and channel line- ups, etc.

- Assists and participates in other projects as required including retail site events and trade shows.

- Follows all guidelines established by the Marketing/Sales Department.

- Maintains a positive company image and provides excellent customer service.

- Performs other duties as assigned.

JOB REQUIREMENTS:

- Demonstrates effective sales, listening and time management skills.

- Excellent presentation and communication skills.

- Possesses the ability to travel door- to-door.

- Provides and maintains a valid ME driver s license, safe driving record, and own vehicle including proof of vehicle liability insurance coverage as required by the Company (Including ME required coverage).

- Ability to work rotating shifts at retail kiosk locations, including evenings and weekends.

- Ability to work flexible shifts and schedules.

- Ability to work independently.

- Possesses general knowledge of service area and map reading skills.

- Ability to continuously learn and retain knowledge of new services and promotions being offered by the company.

- Possess ability to learn and execute marketing/selling techniques.

- Requires strong interpersonal skills including excellent listening and people skills.

- Understands and adheres to all Company and department policies and procedures.

- Ability to add, subtract, multiply, and divide using whole numbers and decimals.

- Basic knowledge of mathematics.

EXPERIENCE:

- Sales experience desired.

- Basic knowledge of cable billing system preferred.

CUSTOMER COMMUNICATION:

- Interacts extensively with external customers over the phone and in person.

- Regularly interacts with Division employees and occasionally with employees of other cable divisions and internal departments.

We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V

FCC Unit_TWC: 10014
Controlling Establishment ID: 00318 - Pembroke

Nearest Major Market: Maine
Job Segments: Advertising, Creative, Direct Sales, Marketing, Retail, Retail Sales, Sales, Sales Rep, TV

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