Job: AT&T IRU Representative - South Portland, Maine

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Jobing Description

Working as an Individual Responsible User (IRU) Representative, you will be responsible for activating and upgrading IRU customers of existing, contracted AT&T business customers.  You will have the opportunity to develop relationships with local and national business to business (B2B)/sales departments to help develop and drive IRU business.

 
Additional Responsibilities:

• Responsible for meeting assigned sales goals
• Communicate progress with B2B/sales management and provide full support to assigned accounts
• Attend B2B Team meetings
• Accompany B2B representatives to clients
• Gain the trust of the client
• Gain the trust of the B2B teams for more account relationships
• Resolve escalation issues quickly
• Establish table/vendor days onsite to offer our products
• Fulfill and deliver orders within 24hrs
• Bring store representatives to vendor days for additional support where needed
• Partner with Advanced Business Solutions (ABS) organization to drive IRU customers to retail locations

Skills / Requirements

• Two years retail sales experience
  
• Excellent sales skills and demonstrated ability to meet or exceed performance standards
  
• Excellent negotiating skills
  
• Willingness to work on commissioned pay
  
• Willingness to have a sales quota
  
• Willingness to handle rejection from customers
  
• Ability to clear a driver's license check, background check and drug test
  
• The successful candidate will be able to perform the following with or without reasonable accommodation:
  
  
  
  • Ability to lift up to 30 pounds during event set up.
    
  • Ability to work flexible hours, including evenings, weekends and holidays
    
  • Ability to work away from the retail store approximately 4 days a week
    
  • Ability to operate a personal computer, wireless equipment, copier and fax

• Three or more years retail sales experience
  
• Outside sales experience strongly preferred
  
• Strong time management skills
  
• Superb telemarketing, account planning and cold calling experience
  
• Effective communication, presentation and interpersonal skills
  
• Strong organizational skills with attention to detail
  
• Familiarity with wireless terminology preferred